Order Machine Captions


Print Friendly, PDF & Email

Important Note: The accuracy of machine captions is dependent on the quality of the recording and the speaker’s voice. Typically, the accuracy of machine captions will be about 70 – 80%; therefore, the captions must be reviewed and manually edited to 100% accuracy to meet ADA Standards.

For more information on ADA Standards, click here.

Captions should remain UNPUBLISHED until reviewed and edited, to 100% accuracy, in order to meet ADA Standards. 

      1. Log into D2L.
      2. Select My Media from the D2L Home Page, located in the upper-​right corner.
      3. Locate the video for which you wish to request captions.
      4. Select the Video Thumbnail and/​or Video Title to open the video.
      5. Select the Actions drop-​down menu, and select Order Captions.
      6. Under Source Media Language, verify that the main speaker language is correct.
        Note: Captions will be returned in the source language you have selected.

      7. To submit the order, Select Order Captions.
        Reminder: Captions are computer-​generated and MUST BE reviewed and edited by the requester.

      8. An order request message will appear.
      9. Check the status of your caption request by selecting View Caption Requests from the Actions drop-​down menu.
      10. The captions will generate within approximately 20 – 30 minutes. A table will display the status for the caption request.

        Note: The status will progress as follows: PENDING > IN PROCESS > CUSTOMER REVIEW.

      11. When CUSTOMER REVIEW becomes clickable, the captions are ready to be reviewed and edited.

        Reminder: Captions should remain UNPUBLISHED until they have been reviewed and edited. Once captions have been edited to 100% accuracy, the captions can be published. 

Click here for step-​by-​step directions to edit the closed captions file.



Come visit the eLearning team in TLC 427 for assistance.
If you are unable to visit in person, please contact us by email
at lcc_​elearning@​lcc.​edu, or by phone at (517) 4831839.

  • Was this Helpful ?
  • yes   no