Netiquette Guidelines

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The fol­low­ing Neti­quette (Inter­net Eti­quette) guide­lines are intend­ed to pro­vide users with some basic rules for com­mu­ni­cat­ing on the Inter­net with peers and instruc­tors.

General Netiquette

Ask Ques­tions: It is always best to get clar­i­fi­ca­tion on mean­ing before jump­ing to con­clu­sions. Due to the lack of visu­al and audi­to­ry clues in online com­mu­ni­ca­tion, a user may con­vey an unin­tend­ed mes­sage.

Be Pro­fes­sion­al: Even though you can­not see the user you are con­nect­ing with online, you are still con­nect­ing with a per­son. Com­mu­ni­cate with oth­ers online as you would face-to-face. Remem­ber, your col­lege course­work involves more than just learn­ing con­tent; you are also prepar­ing for a career. You are learn­ing to inter­act with oth­er users as you would in your future pro­fes­sion­al life. Your con­duct should reflect this.

Discussion/Chat Netiquette

Allow equal par­tic­i­pa­tion: Be aware of your lev­el of par­tic­i­pa­tion in an online dis­cus­sion. Too much par­tic­i­pa­tion in an online dis­cus­sion may be per­ceived as dom­i­nat­ing behav­ior.

Post only when calm: It is like­ly that a mes­sage writ­ten while upset will pro­voke an angry response. This type of inter­ac­tion is unpro­duc­tive.

Proof­read your mes­sage: Read over what you are going to sub­mit at least once, just as you would proof­read a paper for class. Once you sub­mit a mes­sage elec­tron­i­cal­ly, you can­not change what you have writ­ten.

Respect Dis­agree­ment: Users have the right to dis­agree with you; how­ev­er, dis­agree­ment should nev­er be per­son­al. Online dis­cus­sions are a means to share ideas. Pro­fes­sion­al and pro­duc­tive com­mu­ni­ca­tion can­not be achieved with hurt­ful, hate­ful or inap­pro­pri­ate lan­guage. Always review your posts before you pub­lish and reread them for unin­tend­ed mean­ings.

Stay on top­ic: While dis­cus­sion is encour­aged, ram­bling con­ver­sa­tions are not con­ducive to a qual­i­ty expe­ri­ence.

Avoid post­ing mes­sages using all caps: It is ok to use all caps occa­sion­al­ly to empha­size a point, but you should only cap­i­tal­ize the indi­vid­ual words you want to high­light, not the entire sen­tence or para­graph.

Be con­cise: Long para­graphs are dif­fi­cult for oth­er users to fol­low on-screen. If your post is longer than three or four lines, break it up into sep­a­rate para­graphs. Explain your ideas entire­ly, but get to the point.

Avoid acronyms: Not all users will under­stand what you are try­ing to con­vey when using acronyms (e.g., LOL instead of Laugh­ing Out Loud) and they are gen­er­al­ly con­sid­ered inap­pro­pri­ate for aca­d­e­m­ic writ­ing.

Respect pri­va­cy: Respect your own pri­va­cy and the pri­va­cy of oth­ers by not reveal­ing infor­ma­tion which you deem pri­vate and which you feel might embar­rass you or oth­ers.

Come vis­it the eLearn­ing team in TLC 427 for assis­tance.
If you are unable to vis­it in per­son, please con­tact us by email
at, or by phone at (517) 483‑1839.

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